In the unfortunate instance that a booking needs to be cancelled, the following policy applies to bookings made directly on our website only:
• If a booking is cancelled over 14 days before arrival date the deposit will be returned*
• If a booking is cancelled less than 14 days before arrival date the deposit will be forfeited
• In the case of a no show the full booking cost will be charged
- In the case of any further lockdowns or travel restrictions as per government guidelines a full refund will also be given
- please note that the cancellation terms differ for our hotel with online travel agencies
* Please note once a refund has been processed it may take up to 7 working days to appear in your account.